STEP 1
RECEIVE
Returned running shoes come to our warehouse where they are checked in and we begin the process of inspecting every pair.
Step 2
INSPECT
Relay shoes go through a thorough 10 step process where we examine every aspect of the shoe from size matching to looking carefully for any signs of damage.
Step 3
CLEAN
We throughly clean every shoe to remove any signs of dirt, adhesive, or scuff marks.
STEP 4
Decide
Relay shoes must adhere to our strict standards and not show any signs of prior use or defects that impact the performance of the shoe. Shoes that can still be worn but don't meet our criteria are donated to communities around the country.
SETP 5
RESELL
Once Relay shoes have been inspected, cleaned, and deemed to have a 99% lifespan remaining, they are listed for sale and sent to runners like you looking for premium shoes at great prices.